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박오장 ( ) - 전남대학교 의과대학 간호학과
신인주 ( ) - 과우 보훈병원
김란 ( Kim Ran ) - 조선대학교 병설간호전문대학
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Abstract
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This study was done in order to know the kind and degree of health professionals´ unkindness(HPU) that admitted patients had experiences in hospital, and to determine the relation between the unkindness and the effect on the patients.
The subject were 187 adult patients who admitted in two hospitals in Kwangju city. One was Kwangju Veterans Hospital(KVH) and the other was CU Hospital.
Data were gathered from september 22 to 26, 1994 by questionnaires.
Analysis of data were done.. by ttest, Anova, Pearson correlation coefficients.
The results of the survey may be summarized as follows.
1. The average score of HPU that patients experienced in hospital was 74.25 of total 190 point.
2. The score of HPU that patiens experienced in KVH was very significantly lower than those who experienced in CUH46.92, p<.001).
3. In twenties (F=8.4177, p<.001), unmarried(F=6. 2965, p<.001), CUH(t=23.8214, p<.001) and students (F=2.6959, p<.05) showed significantly higher score of HPU than in older, married person and KVH.
4. Three items of the highest score of HPU are the deficiency of conversation with health professionals, unsatisfaction of diet, deficiency of explaining about lab. test.
5. In the patiens of the CUH(t=3.097, p<.05), in those of the single(F=3.772, p<.05) showed significantly higher score about deficiency of conversation with health professionals than those in KVH and married. In the patiens who had a religion(F=3.159, p<.05) and in the single(F=5. 321, p<.0I)showed significantly higher score about deficiency of laboratory explaining than those in none of religion and the married.
6. Three items of the highest score of the effects on patiens from the HPU were that they were stressed, injured in mind, puzzled in emotion.
7. The more experiences of HPU the patients had, the more negative effectiveness they had The relation between the patients´experiences of HPU and the negative effectiveness on them was very significant(r=.6607, p<.001).
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KeyWords
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의료인의 불친절
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원문 및 링크아웃 정보
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등재저널 정보
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